Why Choose The Lending Room
PERSONAL
When you ring up a big company, the first thing they ask you is your customer or reference number and your date of birth. We ask you your name. We put the personal in personal loan.
KNOWLEDGE
We know finance at TLR, our loan knowledge means we know what big finance companies like to see in an application and we know how to present a loan application so that the entire picture is looked at.
ADVICE
If we think that the loan you are going for is unlikely to be approved, we won't just send you a standard e-mail, we will let you know and provide lending advice for what we believe we can do to help and what you can do in order to get what you want.
CUSTOMER SERVICE
Unlike big companies, every deal is important to us. If you have an unpleasant experience with a big loan company, they will be upset for a good 5 seconds or so after they hang up on you and then move on to the next in the queue. We want to make the loan process as easy, quick and pleasant as possible.
ETHICS
Repeat business is important and apart from stellar customer service, we believe ensuring you get a great deal at the best rate possible and a loan that is tailored to suit you personally is the best way to get you to come back. We also get a real kick out of helping people, it is the "ah, that's lovely" factor that grumpier finance companies seem to lack.
KIWI
With TLR you can be sure you will be talking to someone in New Zealand, who actually knows what they are doing and will treat you like a person, not just a statistic.
